eCommerce Consulting

eCommerce requirements analysis and specification

With more than a decade of ecommerce platforms experience, having deployed over 500 ecommerce solutions, Red has a significant knowledge base from which to provide advice, specify practical solutions and tune them to work both commercially and technically.

Our in-depth knowledge of eCommerce, Fulfilment, Accounting and CRM systems means that we can steer you in the right direction first time thereby saving you money and earning you more revenue online.

The first stage in an ecommerce project with Red is a consultative website requirements gathering session from which a document including schematics and detailed briefs for the design, functional and technical requirements is provided.

Red provides designs that work for the web, creates W3C standards compliant code, adheres to standards such as PCI (credit card industry security initiative) with a hosting facility with active intrusion prevention and independent vulnerability scanning.

Business Analysis and Process Integration

Our expertise is more than just technology. We analyse your business needs and advise accordingly. We understand the business processes behind operating a successful website and examine these issues closely as part of our consulting process. We help you examine how your website will integrate with and complement your overall business. Just some of the business process that need to be considered when implementing an ecommerce strategy or content management system enabled website are:

• Online merchandising and ecommerce strategies.
• Online ecommerce business process integration with the offline world.
• Dealing with international shipping and tax jurisdictions.
• How online orders affect fulfilment, warehousing and customer service.
• How will your website be managed? What staffing team to you need in place?
• How will you keep your websites products and content up to date?
• How will you market yourself online effectively?
• How will your website affect customer acquisition and the way you deal with customers?

To find out how Red Technology can improve your ecommerce business please contact us or read more about our ecommerce platform, ecommerce solutions and ecommerce case studies.